August 8, 2011

California Casualty Presents "Customer Service Excellence Award" To Gerber National Glass Services

Phoenix, Arizona — August 8, 2011: California Casualty Management Company, based in San Mateo, California, has presented a “Customer Service Excellence Award” for 2010 to Gerber National Glass Services.

“We are very excited to receive this award from California Casualty,” said Mark Flasch, General Manager of Gerber National Glass Services. “Our ongoing objective for all of our customers is to provide them with service excellence at every opportunity. We are proud that our efforts have translated into the highest level of customer satisfaction for California Casualty policyholders.”

“The Gerber National Glass Services Team provides excellence in customer service to our policyholders,” said Michael Lloyd, Assistant Vice President for California Casualty. “We recognize that it is critical to acknowledge these efforts. I was privileged to go to both of their Call Centers in Paducah, KY and Ft. Myers, FL recently to demonstrate how essential their daily work product is for California Casualty. We wanted to show Gerber’s Associates how important their work is to our Company and how much it is sincerely appreciated.”

About California Casualty

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About Gerber National Glass Services

Founded in 1971, Gerber National Glass Services is America’s oldest vehicle glass repair and replacement network comprised of over three thousand, highly motivated, customer-driven, independently owned member locations in all 50 states.

About The Boyd Group Inc.

In addition to operating Gerber National Glass Services, The Boyd Group Inc. is the largest operator of collision repair centers in North America. The Company operates locations in the four Western Canadian provinces under the trade name Boyd Autobody & Glass, as well as in thirteen U.S. states under the trade names Gerber Collision & Glass, True2Form, and Cars Collision Center. For more information on The Boyd Group Inc., please visit our website at
Corporate Headquarters
Boyd Group Services Inc.

1745 Ellice Avenue
Winnipeg, Manitoba, R3H 1A6
Tel: 204-895-1244
Fax: 204-895-1283